Meet the TAM’s
Solsoft Technology Alignment Managers serve as your primary point of contact with us, and they’ll provide you with:
- A tailored Client Technology Journey
- Trustworthy advice with a no-sales approach
- Regular catch-up sessions to align strategies with best practice
- Cost-saving sessions to deliver the best value for your business
- Proactive ticket analysis to drive down repeat calls improving business efficiencies
Liam Rogers
Technology Alignment Manager
With 11 years of experience in customer accounts, I am deeply committed to ensuring customer satisfaction. Nurturing relationships with all clients is essential for retention and account expansion. By immersing myself in your business, I can achieve the outcomes you desire while effectively managing costs and planning for the future.
At Solsoft, I thrive in collaborating with cross-functional teams. Whether liaising with technical support, the CIO, or operations, I prioritise a cohesive approach to achieve objectives and exceed service level agreements.
Outside of work, you’ll often find me navigating the bunkers of the golf course—endeavouring to locate my ball.
Jay Reed
Technology Alignment Manager
I am passionate about providing outstanding service and fostering strong client relationships. My goal is to not only meet but exceed customer expectations, driving both client satisfaction and business growth. By fully understanding your business and objectives, I will work with our vCIO to continuously improve your IT alignment as well as assist with managing your IT costs to help to set a clear path for future success.
I like staying active and love playing football, whether it’s a friendly match with friends or just enjoying a casual game. I enjoy the gym and running to keep fit and clear my mind. When I’m not working out, you’ll often find me gaming, or spending time with friends, catching up, and making memories. Staying balanced and active is important to me, and these hobbies help me recharge and stay motivated.