We’re Solsoft, the technology strategy and support partner that puts collaboration and communication at the heart of everything we do.

As a business-critical partner, we get to know your organisation in fine detail so that we know how to deal with every situation that crops up – and help your organisation to achieve your goals by taking care of your IT needs. We take a proactive approach to IT services, saving you time and effort.

Specialising in serving SMEs and not-for-profit organisations, we pride ourselves on providing exceptional customer service. With a customer satisfaction rating consistently above 97%, we like to think that our clients think so too.

A wide variety of organisations, ranging from the legal services and home improvement sectors to health and social care, choose Solsoft to take care of functions including strategy and vCIO, reactive, central and professional services, and telephony.

Our customers consistently rate us high in satisfaction, highlighting our commitment to seamless solutions. A stellar Customer Satisfaction Score reflects our dedication to meeting your needs.

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    98.72%

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    1.28%

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Next-Generation Technology Strategy and Support

Today, SMEs and NFPs need more from their technology partner than they once did. Cloud migration, changing working practices, as well as increasing security, risk and compliance obligations mean that greater strategic expertise is now required to align technology with key objectives and goals.

At Solsoft, we help your organisation achieve this by providing next-generation technology strategy and support, effectively serving as your outsourced IT department. This includes the following:

Strategy and vCIO

More organisations are realising that they lack a strategic approach to technology. Solsoft offers virtual CIO at a fraction of the cost of alternative options.

Central services

Central services is key to keeping all your infrastructure up and running. This includes Microsoft 365, antivirus, remote monitoring and management, email security, patch management, and continuity and disaster recovery services.

Professional services

Stay ahead of the technology curve with professional services from Solsoft. This is where your strategy translates to operational reality, and where the benefits become tangible and real.

Reactive services

If you’ve got a problem, the Solsoft reactive services team is on hand to help with reactive software and hardware support. We go out of our way to provide the outstanding customer service our clients deserve.

Technology alignment manager

A dedicated alignment manager will guide you on the Solsoft journey so you get the most out of our partnership. Because there’s no commission involved, they can provide an entirely objective, expert analysis of your IT requirements.

Telephony

Cloud-based telephony services to suit your organisation’s needs, including advanced call-centre features.

What you’ll get within the first 30 days of working with Solsoft

At Solsoft, we’re transparent from the very start. That’s why we make it clear exactly what you can expect within the first 30 days of working with us.

  • Seamless onboarding and handover to the support team, our tools and platform.
  • Commence Next Generation Technology and Strategy Review.
  • A comprehensive vulnerability scan within first 7 days.
  • Implement a satisfaction survey in 14 days.

Our risk-free guarantee to you

Signing up with Solsoft is completely risk-free. We promise to you that we’ll deliver results and realise your technology potential within the first six months – and if you’re not satisfied, you’re free to simply walk away. There are no strings attached.

We want you to be totally happy with your decision to partner with us – and we’ll do whatever it takes to make sure you are. Book a consultation today and find out more about what Solsoft can do to help take your organisation to the next level through a Next-Generation Technology Strategy.