Technology Alignment Managers: How Your IT Can Support Business Objectives

If you’re running a business, then you’ll know that your IT infrastructure is essential to supporting your business, but many organisations still view it as a necessary evil rather than an opportunity to drive growth and innovation. This mindset often leads to a reactive approach to IT, where technology is only addressed when it breaks down or becomes outdated. This approach not only hinders progress but can also be costly and time-consuming. This is why it’s so important to ensure that you get the most out of your IT budget, and that you have the technology you need to support your business as it grows. Your technology should be helping you reach your goals, not holding you back from them.

Whilst corporations and other large organisations tend to have lots of money to throw at their IT systems, SMEs and not-for-profits have to take a more measured approach. Smart IT investments can help to redress the balance between smaller firms and their larger rivals – but poor investments can set them back significantly.

Each Solsoft client is assigned a Technology Alignment Manager, or TAM, when they join us. Solsoft TAMs delve deep to understand your organisational goals and work out what IT infrastructure you need to support them. Here’s more on what TAMs are and how they can boost your business.

What are technology alignment managers and what do they do?

Your TAM is responsible for overseeing the alignment process and will have a thorough understanding of the IT environment. They work pro-actively alongside the vCIO to ensure that IT systems are aligned with its overall business objectives and strategic goals.

How do TAMs help businesses meet their objectives?

TAMs help businesses meet their goals and objectives in a number of ways. They meet with clients either virtually or in person on a regular basis, providing an opportunity to gain a full understanding into business operations and stay up to date with business changes.

During their dedicated time with the client they focus on completing alignment reviews based on best practice standards. Items identified as being out of alignment are highlighted to the vCIO for investigation and potential inclusion in your IT Strategy. Recommendations are always focused around your business goals in order to enhance productivity, efficiency and encourage innovation.

Here are just some of the ways in which TAMs support businesses in their efforts to make their objectives a reality.

Honest & Objective Advice

Solsoft TAMs don’t take commission – which means they can provide you with genuinely objective advice based on your strategic goals and needs with a no-sales approach. They hold regular catch-up sessions either remotely or on-site to work to focus on your alignment journey.

Cyber Security

Cyber security is, of course, a crucial consideration for any business, as potential security threats continue to proliferate and grow in sophistication. TAMs liaise regularly with our Centralised Services team to make sure our standard security toolbase is working at optimum levels to keep your environment secure.

The TAMs will also assist you in helping to achieve your Cyber Essentials certification, working alongside our security and professional services team.

Compliance

TAMs work alongside the vCIO to ensure that their clients’ IT practices comply with the relevant laws and regulations.

Technology Alignment Managers play an important role in empowering organisations to meet their goals and grow with confidence. At Solsoft, we make it our mission to provide SMEs and not-for-profit organisations with access to strategic IT expertise at a fraction of the cost , and with our friendly proactive approach, you can implement the right technologies at the right time to achieve your goals and KPIs.  Get in touch with us today to find out more about what we can do to help you.