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JULY 28, 2020: Solsoft has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings.

Annual MSP 501 Identifies Best-in-Class Global MSP Businesses & Leading Trends in Managed Services

For the 13th year running, MSPs from around the globe completed an exhaustive survey and application this spring to self-report product offerings, annual total and recurring revenues, profits, revenue mix, growth opportunities and company and customer demographic information. Applicants are ranked on a unique methodology that weights revenue figures according to long-term health and viability; commitment to recurring revenue; and operational efficiency.

Channel Futures is pleased to name Solsoft on the 2020 MSP 501.

“It’s a real honour once again to be included in the MSP501 list and it is testament to the hard work of everyone at Solsoft for this great achievement and the belief in us from our customers” said Mark Warr, CEO, Solsoft.

In the 13 years since its inception, the MSP 501 has evolved from a competitive ranking list into a vibrant group of service providers, vendors, distributors, consultants and industry analysts working together to define the growing managed service opportunity.

“For the third year running, the applicant pool for the annual MSP 501 has grown year-over-year, making this year’s list the most competitive in the survey’s history,” says Kris Blackmon, Senior Content Director at Channel Partners and Channel Futures. “The MSP 501 leveraged judgement methodology brand-new in 2020 to drill down into not just what makes a big managed service provider, but what makes a great managed service provider. The 2020 winners are truly the best examples of innovation, business acumen and strategic savvy on the planet. We extend our heartfelt congratulations to the 2020 winners and gratitude to the thousands of MSPs that have contributed to the continuing growth and success of both the 501 and the thriving managed services sector.”

Ten MSP 501 special award winners will be recognized at the MSP 501 Awards Gala at Channel Partners Virtual: Digital Events for the Modern Channel on September 8 – 10. Nominations for these special awards, including Digital Innovator of the Year, Executive of the Year and the Newcomer Award, were included in the MSP 501 application, and all candidates were encouraged to submit for them.

The data collected by the annual MSP 501 program drives Channel Partners’s and Channel Futures’s market intelligence insights, creating robust data sets and data-based trend reports that support our editorial coverage, event programming, community and networking strategies and educational offerings. It serves as a lynchpin to dozens of programs and initiatives.

The complete 2020 MSP 501 list is available at Channel Futures.


The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from Mar. 1 through June 30, 2018. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin and other factors.

About Solsoft

From our beginning, when Solsoft was formed, IT Managed Services providers were few and far between, though across the IT sector there were many break-fix companies that focused on putting things back together when they went wrong.

We soon realised that our customers wanted more than this. They wanted to be able to know what their total cost of IT was going to be for the year. The spend was unpredictable, meaning they couldn’t budget effectively, people became anti-IT seeing it as an evil necessity and, at that time, technology was part of the business but seen in the same respect as the plumbing, or the electrical services to the office building.

So, we started to build a practice to manage technology in a way that actually helped our customers understand what was likely to arise, that analysed their risks and put in place steps to mitigate or eliminate those risks. At the same time, technology began to feature more as a vital part of every business as the information age evolved. Suddenly businesses were starting to realise that their investments in technology were becoming more closely linked to their aims, that, in fact, technology was how they were going to achieve their aims.

Technology costs started to become more rationalised, there was more choice, it was a more competitive environment to buy IT equipment. But this didn’t make it easier. In fact, the explosion in technology solutions for every business problem began to create a very complex landscape.

MSP’s started to thrive in the marketplace. Tools became available to “manage” your IT, effectively reacting to market trends and shoehorning barely ready applications and systems into less prepared companies and their people, not really appreciative of the way that new technology could directly impact organisational performance. But IT was still a cost and it was a race to the bottom line – how cheaply could you buy great IT?

Today, everybody knows that technology and IT systems are woven into every organisation and that a company cannot survive without effective systems in place. You understand that a strategic viewpoint must include the technology that is necessary to achieve your goals. That’s why we work with you to help make better decisions about technology, to help you produce positive outcomes for your business.

Sure, we do all of the fixing things and monitoring your systems that you would expect, but more importantly we want to help you get where you want to go as your partner and provider and as your Technology Success Partner. We are your TSP.

About Informa Tech

Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.