24/7 Real Time Infrastructure Support
For most IT departments, routine infrastructure maintenance and management takes up too much resource. In fact, many companies spend in excess of 70% of IT budget in this area.
Lots of IT companies say they offer 24/7 Management but in most cases this means using software to monitor servers and attending to any issues during office hours. At Solsoft, we provide true 24/7 Support so if something goes bump in the night, we don’t just know about it, we fix it before you’ve even noticed that there’s a problem.
- Using award winning monitoring and management technology, we’re able to
- Reduce overall support costs
- Fix 90% of issues remotely before they become a problem
- Deliver a consistently high level of service 24x7
- Effectively manage infrastructure across multiple sites
- Generate reports to gain insight into your network and enable continuous improvement
The results for Solsoft clients include reduced downtime; improved business productivity; lower support costs; and an improved balance between “chore” activities and those which help drive businesses towards their strategic goals.
Contact us to find out if you could avoid problems instead of fixing them