Preventing network failures

Managed Services - Support Apps

Solsoft Support Apps Managed Service is the complete managed service solution to support all your IT needs. 

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business. Our fully managed program is ideal for companies that demand the utmost in network reliability and quality service.
 

What does Support Apps include?
General	Proactive Remote Maintenance and Support
	Comprehensive Quarterly Business Review
	Ongoing Network Health Assessment
	Anti Virus Solution Monitoring
	Backup System Monitoring and Management
	Availability and Performance Management
	Network Documentation
	Virtual IT Director
Server	Firewall Monitoring and Management
	Internet Connectivity Monitoring and Support
	Email Server Monitoring and Management
	Print Services Monitoring and Management
	Patch Management
Desktops	Anti Virus Monitoring and Management
	Internet Security, Connectivity and Management
	Email Availability, Monitoring and Management
	Print Availability, Monitoring and Management
	Patch Management
Applications	Support for Line of Business (LOB) escalation
e.g Sage	LOB Patch Management
IT Managed Services is a high profile subject, particularly during challenging economic times where businesses are looking at outsourcing options, costs savings and predictability. The true meaning of Managed Services principally within IT can be unclear with numerous different offerings, promises and myths. Our newspaper article clears up some common misunderstandings. Read here >