Managed Services

By combining regular preventative maintenance and comprehensive, best in class, real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

Monitoring	Support	Support Plus	Support Apps
Availability and performance monitoring keeps an eye on the health and performance of your network.	Monitoring AND management of your key network elements - servers, switch, firewall, and router.	Monitoring AND management of your key network elements - servers, switch, firewall, router plus desktops and laptops.	Monitoring AND management of your key network elements - servers, switch, firewall, router, desktops, laptops and line of business applications e.g Sage, CRM

		Support	Support Plus	Support Apps
General	Proactive Remote Maintenance and Support
	Comprehensive Quarterly Business Review
	Ongoing Network Health Assessment
	Anti Virus Solution Monitoring and Maintenance
	Backup System Monitoring and Management
	Availability and Performance Management
	Network Documentation
Server	Firewall Monitoring and Management
	Internet Connectivity Monitoring and Support
	Email Server Monitoring and Management
	Print Services Monitoring and Management
	Patch Management
Desktops	Anti Virus Monitoring and Management
	Internet Security, Connectivity and Management
	Email Availability, Monitoring and Management
	Print Availability, Monitoring and Management
	Patch Management
	Virtual IT Director
Applications	Support for Line of Business (LOB) escalation
e.g Sage	LOB Patch Management