The survey showed some interesting trends, 30% of small business managers estimate that they spend between half an hour and three hours a week looking for information. 20% of small businesses are not using their PC to manage customer and supplier relationships.
The research also showed that companies are suffering from downtime, lost data, inefficient filing and the ability to access computer files out of the office.
Microsoft have produced a 20 minute guide to IT which demonstrates how technology can streamline your business which in turn allows you to spend more time on the important jobs like customer service and winning new business. The 20 minute guide to IT can be downloaded here
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